Facebook Fan Page Helps or Hurts

Odds are, if an orga­ni­za­tion has a Web site, they prob­a­bly also have a Face­book Fan page. Even Col­lege News­room has one.

But for col­lege news­pa­pers, a face­book fan page can cre­ate a forum where com­ments may be less about sto­ries and more about attack­ing writ­ers, staff mem­bers or spread­ing rumors.

Does a Face­book fan page work to bring more read­ers to your Web site? Should col­lege papers have them?

How does one mod­er­ate com­ments, if at all?

Any exam­ples of well used Face­book fan pages?

 

About Kelsey Schnell, Creative Developer

Kelsey is the Creative Developer of College Newsroom and former Editor in Chief of the Ferris State Torch at Ferris State University. Currently he works at a marketing and PR firm in metro-Detroit. He is not good at picking up subtle hints or heavy objects. Visit Kelsey's personal site, www.kelseyschnell.com
 
 

6 Responses

  1. Michael Westendorf says:

    Our Face­book fan page is an absolutely essen­tial part of our brand and prod­uct. It makes per­fect sense to reach stu­dents exactly where they are: Face­book. Every­time I walk past an open lab, at least 90% of the screens are logged into the site. I can’t imag­ine how many stu­dents reg­u­larly make a habit of refresh­ing our Web site from time to time, and post­ing arti­cles on our fan page is a great way to cap­ture their atten­tion with some­thing they may find inter­est­ing. If not, they’ll just skip it on their news­feed like any other bor­ing post.

    facebook.com/saginaw

  2. Mark Bauer says:

    We haven’t had to deal with abu­sive com­ments on our Face­book. Great tool.

  3. Excel­lent. Thanks for the feedback.

    Do you link it with Twit­ter as well?

  4. The Lookout says:

    We have a Face­book Fan Page although we just recently started it. We seem to have some trou­ble get­ting the stu­dents to visit and com­ment, but the cou­ple of com­ments that we have received have been pos­i­tive. We’re hop­ing to start up a Twit­ter soon too. I think these tools are incred­i­bly help­ful, espe­cially for a col­lege newspaper.

  5. Look­out: have you con­sid­ered link­ing your fan page via RSS to your site? This would pull sto­ries in and pro­vide a large amount of con­tent to your Face­book followers.

    Also, it doesn’t hurt to spam your friends with mes­sages like “Join our fan page!” and include the link ;) As bad as it sounds, some­times to get known in social media, you have to “spam” a lit­tle. But, once the ball is rolling, it should show up in your friends’ news-feeds (assum­ing they become fans), and oth­ers will hope­fully gain inter­est from there.

    Just an idea :)

  6. Michael Westendorf says:

    We’ve fully imple­mented our Face­book and Twit­ter pages within our Web site. We have links on our pri­mary nav­i­ga­tion menu to both pages, as well as a Face­book “win­dow” that dis­plays a link to our page and the num­ber of fans we have.

    We’ve also linked our Twit­ter and Face­book pages with each other, so that when we post an item on Face­book, it dis­plays on our Twit­ter feed auto­mat­i­cally. (This has also caused us to make sure we have a brief descrip­tion with each link, because on the Twit­ter feed, it will only dis­play a tinyURL link if there is no descrip­tion, and many of our fol­low­ers like to get a pre­view of what they’re about to click.

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